Privacy Policy

Overview

Cozy ("we", "our", or "us") is an AI companion chat application. We are committed to protecting your privacy and being transparent about how we handle your information.

Information We Collect

During your use of Cozy, we collect:

• Onboarding responses: Age range, language preference, and name you provide
• Chat messages: Conversations between you and AI companions
• Session data: Anonymous session identifiers for continuity
• Analytics: Usage patterns to improve our service (via PostHog and Google Analytics)

How We Use Your Information

• To provide personalized AI companion conversations
• To maintain conversation continuity across sessions
• To improve our service and user experience
• To ensure appropriate content based on age

AI-Generated Content

Important: All characters on Cozy are AI-generated and powered by artificial intelligence. They are not real people. Character images are AI-generated illustrations. Conversations are generated by AI language models and should not be considered professional advice.

Data Storage & Security

Your data is stored securely using Supabase, with encryption in transit and at rest. We do not sell your personal information to third parties.

Third-Party Services

We use the following third-party services:

• Emotion Machine: AI conversation processing
• Supabase: Data storage
• PostHog: Analytics
• Google Analytics: Usage analytics
• Vercel: Hosting

Your Rights

You may request deletion of your data by contacting us. Sessions can be abandoned at any time by simply closing the browser.

Children's Privacy

Users under 18 are welcome but should have parental consent. We do not knowingly collect personal information from children under 13 without parental consent.

Contact

For privacy-related inquiries, please contact us at cozychat@emotionmachine.ai